There have been highs and lows in 2017!
We end the year having processed around 1000 hires! We have 200 active (hired within the last six months) users and 200 items for them to choose from!
We have 12 volunteers (plus the librarian!) that attend the library sessions, 2 of whom trained to be babywearing consultants this year! That gives us a total of three conultants, five trained peer supporters and five admin volunteers! Each one of them is amazing and give their time freely to benefit others.
We run from five venues all around our bit of the North West and covering different types of venues too from a Parish Hall to Soft Play!
This year we received our first ever funding grant! This meant we could add our new free stretchy wrap hire scheme and we had a photoshoot with Hazel Hughes Photography to get professional photos to use as advertising.
But getting this scheme up and running scheme was one of the year’s lows. Unfortunately it all became very difficult when the original wrap manufacturer (Snugiwraps) disappeared into the sunset with the funding for the wraps. Although the biggest high of the year was the librarians around the rest of the country and our new manufacturer (Hana) stepping in to save the project!
We introduced late fees in February, intentionally set high in order to encourage people to deal with it sooner rather than later. This has worked extremely well with overdue hires reducing by 50%! We have still had some that gone significantly overdue though and due to this and non contact from those hirers I have submitted three small claims court proceedings this year. Each one has made me indescribly sad.
On the whole though we’ve had a superb year, many babies have been carried and many parents and discovered that they can use their hands again! Here’s to an even better 2018!